This error typically occurs within the context of a Zapier integration when the application triggering the Zap (the “trigger partner”) fails to provide expected data in the correct format. Specifically, the error message indicates that the Zap is attempting to access a property named “results” within a data object returned by the trigger application, but that object is undefined. This often suggests a problem with the trigger application’s API response, possibly due to incorrect configuration, temporary service disruptions, or changes in the API itself.
Understanding this error is crucial for troubleshooting Zapier integrations. Resolving it ensures the smooth flow of data between applications and prevents workflow disruptions. A correctly functioning trigger is fundamental to any successful Zap, as it initiates the automated process. Addressing such errors promptly minimizes data loss and maintains the integrity of automated workflows. By identifying the root cause, users can implement the appropriate corrective action, leading to more robust and reliable integrations.